A stereotypic reply you might get from the famous online selling and buying websites and mobile based apps.  Example, olx, quikr or any other website etc.

The first problem you might have is that you might not even have an access to the customer support team, and their office address, suppose even if you are able to make a contact the support,  after long waiting over the phone, the reply you might get would be unsatisfactory..

We understand that your grievances and queries are in relation to the functionality of example… www.abx.in (Website). Please understand that www.abx.in  is …