According to the Chennai District’s Consumer Disputes Redressal Forum, The following court fees as Postal Order or DD applies.
Indian Postal Order or DD in favour of “The President, DCDRF, Chennai(South/North), Chennai -3. Please note, there are two DCDRF in Chennai, one for the South Chennai and another for North Chennai.
sl.no Amount of Dispute Fees
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1 Rs.1 to 1,00,000 Rs.100
2. Rs.1,00,001 to Rs 5,00,000 Rs.200
3. Rs.5,00,001 to Rs 100,00,000 Rs.400
4. Rs.10,00,001 to Rs. 20,00,000 Rs.500
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Devarajan G
Advocate – Madras High Court.
+9884487191
Where complaints can be registered?
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District Consumer Protection Council |
Action will be initiated legally through the Department concerned on the petitions regarding the defects filed before this Council which function under the chairmanship of the District Collector |
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Price of the commodity or value of the services and value of compensation claimed |
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District Consumer Forum |
for a claim of Compensation upto Rs.20 lakhs |
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State Commission |
for a claim of Compensation above Rs.20 lakhs and upto to Rs.1 crore |
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National Commission |
for a claim of Compensation above Rs.1 crore |
How to register the complaints?
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Complaint can be registered within 2 years from the date on which the cause of action has arisen.
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Stamp paper is not required for declaration
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.Complaint can be registered, in person, by the complainant or through his authorised agent or by post addressed to the Redressal Agency.
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Lawyers are not necessary.
What are the particulars that should be furnished along with the complaint?
The complaint should contain the following particulars:
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The name and complete address of the complainant
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The name and complete address of the opposite party/parties
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Date of purchase goods or services availed
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Amount paid for the above purpose
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Particulars of goods purchases with numbers or details of services availed
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The details of complaint, whether it is against Unfair Trade Practice / supply of defective goods / deficiency in service provided / collection of excess price, should explicitly be mentioned in the complaint petition.
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Bills / receipts and copies of connected correspondence, if any,
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The relief sought for under this Act.
What are the relief provided under the Act:
The District Forum / State Commission can order the following reliefs:
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To remove the defects in the goods pointed out.
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To replace the goods.
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To return to the complainant the price of the goods
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To pay such amount of compensation for the loss or injury suffered by the consumer.
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To remove the defects or deficiency in the services
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To discontinue the unfair trade practice or not to repeat it
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To withdraw the hazardous goods from being offered for sale
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To provide the cost of expenditure incurred by the complainant
What is the appeal provision?
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Aggrieved by the orders issued by the District Consumer Redressal Forum appeal petition may be filed before State Consumer Dispute Redressal Commission within 30 days from the date of receipt of orders
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Aggrieved by the orders issued by the State Consumer Dispute Redressal Commission appeal petition may be filed before National Consumer Dispute Redressal Commission within 30 days from the date of receipt of orders.
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Aggrieved by the orders issued by the National Consumer Dispute Redressal Commission appeal petition may be filed before Supreme Court of India within 30 days from the date of receipt of orders
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No fee is charged for registering an appeal petition before State / National Consumer Dispute Redressal Commissions.
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The appeal petition has to be filed with the grounds for appeal with copies of orders of the lower redressal agencies and registering procedures are same as is being done in the case of registering complaint.
What are the Rights of Consumers as stipulated under Consumer Protection Act 1986.
Consumer is having the rights as indicated below:
1. Right to Safety
2. Right to be Informed
3. Right to Choose
4. Right to be heard
5. Right to seek Redressal
6. Right to Consumer Education
Based on the amendments to the UN guidelines, more rights have emerged
7. Right to Basic needs
8. Right to a health environment
Where to obtain further details regarding Consumer Protection:
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Through website in www.fcamin.nic.in, www.core.nic.in
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You may contact your District Collector and the Chairman, District Consumer Protection Council and also the Voluntary Consumer Organisation of locality with valid reputation
Address for Tamilnadu’s Districts are as follows.
Source : click here